customer service

All the postal sendings will be carried out through Canada Post.

Shipping could take up to 7 to 10 working days.

*All  shipmnents going to Europe will take 6 to 8 weeks. Please note that for shipment outside of Canada, OÖM shall not be held responsible for any lost or damaged parcel. 
Shipping fees are calculated before taxes as follows:

  • $0 - $99.99 : $6.95 (within Quebec) $9.95 (within Canada) $14.95 (International)


  • $100 + : free

Orders are shipped in recycled paper envelopes, paper bags, or recycled cardboards.

We only ship OÖM products to the following countries: Canada, United-States, Sweden, Japan, Australia, France, Switzerland, Luxembourg, Belgium, United Kingdom, Netherlands, Norway, Portugal, Germany, Spain et Ireland.

You can also have your OÖM products delivered in these countries to the person of your choice.

If you are not located in these countries, please send us an email at info@oom.ca

A copy of the gift certificate will be sent to your email address. You will be able to print it or forward to your recipient. If you wish to send it directly to your recipient, please tick the box below.